Our Process
At Macton, “Engineered and Built to Last” is our guiding philosophy. While many “cutting edge” companies pride themselves in thinking 5 or 10 years ahead, at Macton our commitment to durability requires our staff to think several decades into the future.
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The Concept
Customer Partnership – Macton works as a member of the customer’s design team from the beginning of the project, translating desired outcomes into precision-engineered mechanical components. Providing support for the owner, consultant and end user is central to our process.
Drawing from Experience – Where our competitors may be entering uncharted territory, our extensive experience with custom-designed moving structures allows us to concentrate on the innovation required for a specific project, while minimizing customer risks.
Quote Package – Unlike many of our competitors, Macton assists the engineering departments of the consultant and/or end-user to develop tailored applications, writing and defining the specifications where required. We also work with those groups to adjust the product design as necessary to reduce not only the upfront product and installation costs, but also reduce the long-term operating and maintenance costs associated with that project, in order to maximize its long-term return on investment.
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The Design
Applying Innovation – Every year, Macton designs many new “firsts” in capacity, size, performance and control systems, delivering a fully-tested and well-thought-out product, not just a concept.
Engineering Design – Our AutoCAD and SolidWorks design capabilities allow us to model quickly, utilize our library of applications and subassemblies, and perform structural and dynamic analysis in virtual space. With a talented team of engineers and designers who combine creativity with a firm grounding in reality, our value to the customer is firmly established.
The Delivery
Manufacturing – All Macton products are precision-assembled in our U.S. manufacturing plant, with no first-time assembly in the field. All welders are AWS D1.1 qualified, with all welds checked by AWS certified welding inspectors.
Testing – All Macton products are tested extensively at our facility before shipping. This pre-shipment testing is an important part in eliminating any unpleasant surprises at the job site and helps set Macton apart from most other suppliers in the industry.
Disassembly, Preparation and Shipping – After testing, Macton products are carefully match marked, disassembled and packed for shipping. Parts arrive at the job site in a logical, orderly manner, eliminating guesswork and last-minute invention.
Installation – A key part of our overall service, a Macton field engineer or technician is on site when your equipment is being installed and commissioned, so that they can personally supervise the installation of this equipment to ensure it is installed and operating properly.
Service and Support – The same exacting work that goes into quality installations also applies to parts and service over the extremely long life of Macton products. Our customer service department is committed to not only ensuring that downtime is minimized or eliminated, but also with providing the latest advances in appropriate product upgrades to all installations.